Privacy Policy
At Luxe Tax Solutions, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.
- Data Collection
While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
We collect certain data automatically when you use our service. This may include information such as your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers,and other diagnostic data.
If you access our service via a mobile device, we may also collect additional information,including your device type, unique ID, IP address, operating system, mobile browser type, and other diagnostic data.
- Data Usage
We use the information we collect for the following purposes:
- We use your data solely for providing customer service, and confirm appointments.
- To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services or for the reason specified in the first bullet.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To comply with legal obligations, protect our rights, and enhance the user experience.
- For other purposes: We may use your information for purposes such as data analysis, identifying usage trends, evaluating the effectiveness of our services, and improving your experience with our Service and products.
- Data Security
We take reasonable measures to protect the information you provide from unauthorized access, alteration, disclosure, or destruction. We adhere to industry best practices to secure your data, but no method of transmission over the internet is 100% secure.
- Data Retention
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
- Message and Data Rates May Apply
- Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
- Contact Luxe Tax Solutions at 225-254-0004 or ladijeshlewis@luxetaxsolutions.com for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to ladijeshlewis@luxetaxsolutions.com or 225-254-0004.
- After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause:
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Luxe Tax Solutions will not sell, rent, or share the collected mobile numbers, except as outlined below:
- Legal Requirements: Your information may be shared if required by law, such as to comply with a legal order, court ruling, or other legal obligations.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, in case this happens you will be notified in advance.
Please Note: All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Luxe Tax Solutions
ladijeshlewis@luxetaxsolutions.com
225-254-0004